How do I renew my credits automatically?
You are able to set your bulk credits to automatically renew when you run out. This is especially convenient for users utilizing an integration.
Archives: Knowledge Base
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Does it work with any report writing software?
Yes – no matter whether you use the most popular platforms like Spectora, HomeGauge, HIP etc. or your own custom solution, our system can easily
Do you offer volume discounts?
Pre-purchasing reports in bulk through our REsolv platform is the cheapest way for regular users to get a BIG discount on reports. Essentially you pre-purchase
Do I need to change my report writing style?
The only thing that can REALLY improve the accuracy of our reports is if inspectors are able to give us MORE information. For instance, if
Can I get a free trial?
Yes – please click HERE to schedule a quick demo with our team and get your trial started.
The individual prices don’t match the totals!
This is a very common question we receive. Essentially, the line item price for every individual item will never match the column total or “Whole
My inspector missed some items on my report and I would like to add them now
We understand that inspectors occasionally have to revisit properties to complete their inspections and may find new issues. If that is the case and you
I never received my report and it’s been longer than 24 hours
Sometimes it can take the full 24 hours for our team to produce our reports, especially during peak season. If however you ordered your report
I don’t agree with some of the prices on my report
Unfortunately we do not allow consumers to influence or change prices based on our findings from the report, and are unable to edit pricing once
I didn’t receive any pricing for my pool on my report
Pool reports are handled separately from our regular reports and as such are considered a separate service. If you have an inspection report with a